Terms of Service

Wownectar Graphic Design Studio

Introduction and Definitions

Welcome to Wownectar. This agreement outlines the terms of service between Wownectar, a graphic design studio based at 45 George Street, Sydney NSW 2000, Australia, and you, the user of our services. By engaging with our studio, you agree to comply with and be bound by the following terms.

In these terms, "the Studio," "we," "us," or "our" refers to Wownectar. "Client," "you," or "your" refers to the person or entity requesting our professional design services. "Services" encompasses branding, logo creation, web design, and visual identity solutions provided by our team.

Services and Scope

Our commitment to creative excellence and professional support.

Branding & Logo Design

Custom visual identity solutions tailored to your unique business vision and market position.

Web Design

Responsive and modern digital experiences designed to engage your audience and drive results.

Visual Identity

Comprehensive design systems ensuring consistency across all physical and digital touchpoints.

Professional Support

Dedicated account management and fast turnaround times to bring your vision to life efficiently.

Client Obligations

Clients must provide clear briefs and timely feedback to ensure project success and adherence to schedules.

Project Scope

All projects are defined by a specific scope of work; changes outside this scope may incur additional fees.

Intellectual Property and Usage

Upon full and final payment, Wownectar grants the Client ownership of the final design assets, including logos and visual identity elements. We maintain the right to showcase the work in our professional portfolio and marketing materials unless otherwise agreed in writing.

Usage Rights

  • The Client is responsible for ensuring all materials provided to the Studio do not infringe on third-party rights.
  • Preliminary concepts and unused design drafts remain the exclusive property of Wownectar.
  • Modification of final assets by third parties is permitted only after final handover and payment.

Payment and Refunds

Transparent billing and project management standards.

Payment Schedules

Projects typically require a 50% upfront deposit to commence work. The remaining 50% is due upon project completion but prior to the delivery of final high-resolution files.

Turnaround Expectations

We pride ourselves on fast turnaround times. Estimated timelines are provided at the start of each project based on the current studio workload and complexity of the brief.

Refund Policy

Deposits are non-refundable once design work has commenced. If a project is cancelled by the Client mid-way, a pro-rata fee based on work completed will be applied.

Late Payments

Invoices not paid within 14 days of the due date may incur a late fee. Access to final assets will be restricted until all outstanding balances are cleared.

Contact Information

45 George Street, Sydney NSW 2000, +61 2 9487 1352

For any legal inquiries or clarifications regarding these terms, please contact the Wownectar studio directly via phone or by visiting our Sydney office.